»Customer Care

The members of our highly trained Customer Care department are ready to help you with all of your non-technical needs. We have a number of operators waiting for your call, with your choice of English or French support.

You may reach us directly at 800-642-7693 from 6 a.m. to 5 p.m. Pacific time, or send us an e-mail.

Placing your Order
You may order your software without ever leaving the house. Our product specialists would be happy to assist you.

Payment Options
We are pleased to accept the following methods of payment:

• Visa
• MasterCard
• American Express
• Discover (US only)
• Checks
• Money Orders

Note: Please remember, orders received without complete account information, order forms or quotations may be delayed.

Compliments/Concerns
We care about our customers. If you would like a team member to be commended on their exceptional customer service, or you would like to express a concern or idea, one of our Customer Care representatives would be happy to listen. If you would like to put your compliments, concerns, or ideas in writing, you may fax them to 604-207-8660 and they will be forwarded on to the appropriate manager.